1. Introduction

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At Shane Electric, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our electrical services, website (www.shaneelectricllc.com), or contact us via phone (615-229-6455) or email (info@shaneelectricllc.com).

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Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

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2. Information We Collect

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We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address when you request services, schedule appointments, or contact us.

• Service-Related Data: Details about electrical projects, such as service requests, project specifications, or payment information.

• Website Data: IP address, browser type, or usage data when you visit our website.

• Sensitive Data: We do not knowingly collect sensitive personal data (e.g., Social Security numbers) unless necessary for service delivery and with your consent.

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3. How We Use Your Information

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We use your information to:

• Provide and manage electrical services.

• Communicate with you about appointments, quotes, or updates.

• Improve our services and website functionality.

• Comply with legal obligations, including state privacy laws like the Tennessee Information Protection Act (TIPA).

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4. Sharing Your Information

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We may share your data with:

• Service providers (e.g., payment processors or scheduling software providers) who assist in delivering our services.

• Legal authorities, if required by law.

• We do not sell your personal information or share it for targeted advertising without your explicit consent.

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5. Your Rights

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Under applicable laws (e.g., TIPA, effective July 1, 2025), you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of data sharing or targeted advertising.

• Appeal our decisions regarding your data requests.

• To exercise these rights, contact us at info@shaneelectricllc.com or 615-229-6455.

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6. Data Security

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We implement reasonable security measures to protect your data, including encryption and secure storage, aligned with frameworks like the NIST Privacy Framework.

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7. Updates to This Policy

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We may update this policy to reflect changes in our practices or legal requirements. The latest version will be posted on our website with the effective date.

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8. Contact Us

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For questions or to exercise your privacy rights, contact:

Shane Electric, LLC

Phone: 615-229-6455

Email: info@shaneelectricllc.com

Website: www.shaneelectricllc.com